HomeAway, Inc., an Expedia brand based in Austin, Texas, is the world's leading online marketplace for the vacation rental industry, with sites representing over 1.2 million paid listings of vacation rental homes in 190 countries. Through HomeAway, owners and property managers offer an extensive selection of vacation homes that provide travelers with memorable experiences and benefits, including more room to relax and added privacy, for less than the cost of traditional hotel accommodations. The company also makes it easy for vacation rental owners and property managers to advertise their properties and manage bookings online. The HomeAway portfolio includes the leading vacation rental websites HomeAway.com, VRBO.com and VacationRentals.com in the United States; HomeAway.co.uk and OwnersDirect.co.uk in the United Kingdom; HomeAway.de in Germany; Abritel.fr and Homelidays.com in France; HomeAway.es and Toprural.es in Spain; AlugueTemporada.com.br in Brazil; HomeAway.com.au and Stayz.com.au in Australia; and Bookabach.co.nz in New Zealand. Asia Pacific short-term rental site, travelmob.com, is also owned by HomeAway.HomeAway also operates BedandBreakfast.com, the most comprehensive global site for finding bed-and-breakfast properties, providing travelers with another source for unique lodging alternatives to chain hotels.

Senior Technical Program Manager at HomeAway

About Us:

Have you ever had the opportunity to impact the lives of millions of people in a meaningful way and help them enjoy time away with their friends and families building memories? 

That is what we do here at HomeAway.com, an Expedia Inc. company. We are the leading vacation rental website in the world with more than one million online bookable vacation rentals. Our mission is to make every vacation rental in the world available to every traveler in the world through our online marketplace and we're committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together. 

The Opportunity

We are seeking a Senior Technical Program Manager to join our team that partners with our architecture leadership team to manage a global platform of solutions. In this leadership role, you will drive solutions and execution as we evolve our ecommerce capabilities to create a competitive advantage in our marketplace. You will be asked to draw on your industry expertise and agile knowledge to increase the effectiveness of existing solutions and help build new ones to drive scale and efficiency throughout the organization.

Working with our team requires a unique blend of business acumen and technical skills demonstrated through the ability to translate stakeholder problems into actionable roadmaps and backlogs. You will partner with the product manager(s) to understand, communicate and implement the product requirements informed from industry analysis and end-user feedback to manage the overall product lifecycle for a portfolio of solutions. Common responsibilities include: managing sprint planning sessions, triaging issues and risks, publishing roadmaps, communicating requirements with supporting teams, and collaborating with Engineering. From there; you will be empowered to design, implement, refine and deploy new platforms and features that our customers value.

Responsibilities:

  • Manage the portfolio lifecycle and solutions from sprint planning to end-user adoption
  • Meet frequently with product, engineering and business stakeholders to develop a deep understanding of their business processes and needs
  • Partner with the product and engineering lead(s) to ensure the team’s roadmap and backlog priorities are maintained to enable a smooth agile development process and minimize blockers
  • Manage change management process with product manager(s) and engineering leads
  • Monitor the team’s development velocity and facilitate the resolution of risks and blockers
  • Collaborate with the product manager(s) and engineering teams to ensure epics and user stories are clearly defined and properly phased to facilitate timely delivery of functionality
  • Lead communication and solution delivery across cross-functional operating teams
  • Communicate status, risks with resolution plan, upcoming milestones, and recent releases to leadership teams
  • Manage resolution of urgent engineering issues while communicating changes to business stakeholders
  • Work with the engineering and product leadership teams to ensure they are fully engaged in strategic and tactical planning decisions

Candidate Profile:

  • 7+ years of Program/Project Management and/or Scrum Master experience in a high-tech company, preferably in a B2C ecommerce environment
  • High level of initiative, passion, and desire to create a world-class user experience for customers
  • Demonstrated experience driving agile software development with engineering, quality assurance, and functional teams
  • Demonstrated expertise in best practices for software development, and the ability to evolve those practices according to technology and business trends
  • Ability to lead teams through issue resolution and risk management
  • Excellent written and spoken communication skills, including the ability to present complex concepts to highly engineering and non-engineering stakeholders
  • Comfortable presenting to large internal groups and leadership team members
  • Proven track of record managing multiple, ongoing complex projects and implementing of ecommerce applications, while delivering on schedule
  • Full product lifecycle management experience, including user acceptance testing, launch, and end of life processes
  • Understanding of N-Tier software development architectures, relational databases, cloud architecture, and data warehouse architectures
  • Experience as a Business Analyst (BA) and/or Developer in engineering software environment strongly desired
  • Experience with complex information architecture and taxonomy management a plus
  • Scrum Master experience in a fast-paced software development environment
  • Certified Scrum Master and/or Project Management a plus
  • BA/BS required preferably in Computer Information Systems, Business Administration or related fields (applicable experience may be substituted)
  • 2-5 years programming experience desired, depending on level

Benefits:

  • Competitive health and insurance benefits
  • Competitive salary
  • Annual target bonus or commission
  • Paid vacation and sick time
  • Vacation rental on a yearly basis (taxable benefit)
  • Employee Stock Purchase Program
  • Free snacks and beverages
  • Frequent company update talks with our leadership team
  • Free listing on HomeAway.com
  • Electronic, adjustable stand-up desk
  • Discounted Metro & Rail pass
  • Casual dress
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Why work with us
Founded by Brian Sharples and Carl Shepherd in February 2005, the idea behind HomeAway was to revolutionize the historically-fragmented vacation rental industry and establish the company as the clear market leader. The entrepreneurial spirit of the pioneers who created the very first vacation rental sites, many of which are now part of the HomeAway portfolio, fueled the early growth of the business and set the tone for the company culture that exists today. At HomeAway we work as a team, we work hard and we're competitive, but we always make time to celebrate our successes. From peer-nominated awards for those who have exceeded expectations with a free vacation, to company parties that celebrate holidays and achievements, we strive to maintain a culture where everyone's content and proud to call HomeAway their "home away from home!"
Culture
The HomeAway World Headquarters is located in downtown Austin, Texas. Employees love the proximity to restaurants, bars and retail — especially to the unofficial company cafeteria, the Whole Foods Market flagship store. The office space is also situated off of Lady Bird Lake, which has a fantastic hike and bike trail. HomeAway's four-story, 86,000-square-foot, mixed-use building was awarded Gold-level LEED certification in April 2010 for its use of eco-friendly materials. The design is vacation-themed and features a giant replica of the birdhouse from the HomeAway logo.
Perks & Benefits
Target Annual Bonus
Employee Stock Purchase Plan
4 Weeks' Vacation
Free drinks and snacks
Game room
Workout room/area, onsite showers and lockers, and bike lockers
Great medical, dental and vision plans

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