Our mission is to revolutionize commerce, bringing online selling and features once reserved for multi-billion-dollar companies to the masses. To make that a reality, we need exceptional people to build, support and grow our platform. If that’s you, come join a fast-growing company with a great culture, outstanding benefits, and funding from visionary investors like Steve Case's Revolution Partners, Softbank, Amex and Telstra.

We have two awesome offices in Austin! We're hiring in our corporate headquarters at Four Points and in our new Downtown product and engineering office, too!

Product Manager, Integrations at BigCommerce

BigCommerce, voted "Top Place to Work" 2016 by the Austin Statesman. We are seeking a Product Manager, reporting to the Senior Director of Product Management, to lead the integration of 3rd party apps and systems with BigCommerce. In this role you’ll partner with our Business Development team to develop integrations that maximize growth on the platform.

So, are you a scrappy product leader with awesome product instincts and technical chops that allow you to get in the weeds and inspire our engineering team? Then we’re looking for you! 

 

Who you are:
  • Depending on the size and type of teams/companies you’ve worked at in the past, that could translate to anywhere from 2 to 4+ years’ experience in a hands-on product management role.
  • You’ve designed and shipped products that thousands of people use and love.
  • You’ve proven you can execute high-profile projects in a fast-paced and cross-functional environment.
  • You’re able to develop a long term plan and then work with the team to break it into smaller chunks, each adding more customer value.
  • You’re passionate about building next-generation products for the fast-growing ecommerce industry.
  • You have a technical background, or have a technical orientation, enough to get in the weeds with engineers to understand the pros and cons of different technologies, design and potential solutions.
  • You’re plugged into the worldwide commerce ecosystem of 3rd party developers and solutions. You speak their language and have their respect.
  • You have a laser focus on the customer which enables you to have a deep understanding of their pain points and how they use the product.
  • You use data to inform and defend your decisions.
  • You value market research and, when it comes to the competition, you have your finger on the pulse.
  • You get excited about tackling big, complicated and often ambiguous problems.
  • You understand that human behavior is complex and changing behaviors is a lot harder than building features and technology.
  • You’re curious and love trying new things. You ask yourself “why did they build it that way?” or “what would happen if…?”
  • You’ve got strong UX instincts. You won’t need to do your own designs but you’ll work effectively with your design and research peers.
  • You think analytically.
  • You’re great at communicating and negotiating with cross-functional teams. You are a powerful influencer, and people like working with you even if they might disagree with you.
  • You’re energetic and creative - both key characteristics that describe you and the projects you lead. You have a bias for action and make things happen.
  • You have excellent written and oral communication skills.
  • You have an entrepreneurial mindset, with a bias for customer focused innovation.
What you’ll do:
  • Interface directly with our integration partners to understand integration touch points and technical considerations of their solution. Then you’ll collaborate with our Design and Engineering teams to develop a product plan and prioritize features that bring the most value to our customers.
  • Roll up your sleeves and get into the weeds of your projects, including writing user stories, and the day-to-day running of a high performing Agile team.
  • Work closely with managers across the organization to ensure the vision for your product roadmap aligns with broader company objectives. In particular, you will partner with our Business Development and Marketing teams to drive adoption of the integrations and solutions you build.
  • Enthusiastically lead your team, consisting of developers, designers, and quality engineers, towards your vision with effective delivery.
  • Work collaboratively with your team to break complex projects into small projects, with each iteration adding more customer value.
  • Analyze data to measure the impact of product improvements, and then iterate to constantly optimize performance.
  • Define and communicate performance metrics to key stakeholders throughout the organization.

Company Reviews

"As a partner marketer, I work alongside some of largest brands out there to enable our merchants to truly grow. I am constantly affirmed that the work I do directly impacts the business - and that feels good. I've never been shy about acting boldly and I'm thankful BigCommerce encourages me to do just that."
Kasey Durbin
Sr. Partner Marketing Manager
at BigCommerce
"There's a strong emphasis here on breeding a culture of excellence. It's awesome to work in client success where we have a world-class approach to thinking about the customer first. We hire top talent so you're working in an environment that is not just fun but challenges you to be the best version of yourself. I've made lifelong friends and have been humbled by all BigCommerce has to offer."
David Enriquez
Enterprise Onboarding Consultant
at BigCommerce
"We are building innovative solutions using leading edge tech to enable our merchants to grow their businesses. Come join our ever-growing team and help us push the limits of e-commerce."
Jason Schmitt
Senior Engineering Manager
at BigCommerce
"I couldn't believe my eyes when I first walked into BigCommerce and saw all of these positive, energetic people who love what they do. From a sales career standpoint, I'm so grateful for the amazing opportunities that have been available to me. I love the challenges and energy on our sales floor, as well as the winning culture we've created. Working for BigCommerce truly means being a #teamonamission."
Lauryn Spence
Channel Account Manager
at BigCommerce
"If you are passionate about technology and want to work with motivated, smart people, you will love working at BigCommerce. I am growing as an engineer and making a difference with our merchants everyday."
Nina Blanson
Senior Software Engineer
at BigCommerce
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Perks & Benefits
A free online store to help you live out your entrepreneurial dreams
Competitive compensation packages
Pet Insurance
Comprehensive health insurance coverage that starts on day one
Choice of garage parking or light rail pass for those in our downtown Austin office and free garage parking at our Four Points office.
Open vacation policy for salaried team members and generous accrued time off policy for hourly team members
Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc.
Time off for volunteering and employee-driven charity events
Peer to peer rewards and recognition program
Fully stocked kitchens and craft beers (plus subsidized gym memberships to help work it all off)
Paid parental leave and adoption assistance for new parents
Employer-paid life insurance and disability coverage
Student Loan Genius benefit
Educational assistance for qualified pre- and post-grad courses

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