HomeAway, Inc., an Expedia brand based in Austin, Texas, is the world's leading online marketplace for the vacation rental industry, with sites representing over 1.2 million paid listings of vacation rental homes in 190 countries. Through HomeAway, owners and property managers offer an extensive selection of vacation homes that provide travelers with memorable experiences and benefits, including more room to relax and added privacy, for less than the cost of traditional hotel accommodations. The company also makes it easy for vacation rental owners and property managers to advertise their properties and manage bookings online. The HomeAway portfolio includes the leading vacation rental websites HomeAway.com, VRBO.com and VacationRentals.com in the United States; HomeAway.co.uk and OwnersDirect.co.uk in the United Kingdom; HomeAway.de in Germany; Abritel.fr and Homelidays.com in France; HomeAway.es and Toprural.es in Spain; AlugueTemporada.com.br in Brazil; HomeAway.com.au and Stayz.com.au in Australia; and Bookabach.co.nz in New Zealand. Asia Pacific short-term rental site, travelmob.com, is also owned by HomeAway.HomeAway also operates BedandBreakfast.com, the most comprehensive global site for finding bed-and-breakfast properties, providing travelers with another source for unique lodging alternatives to chain hotels.

Analytics Manager (Retail and Sales Analytics) at HomeAway

About Us:

Have you ever had the opportunity to impact the lives of millions of people in a meaningful way and help them enjoy time away with their friends and families building memories? 

That is what we do here at HomeAway.com, an Expedia Inc. company. We are the leading vacation rental website in the world with more than one million online bookable vacation rentals. Our mission is to make every vacation rental in the world available to every traveler in the world through our online marketplace and we're committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together. 

The Opportunity

HomeAway is looking for a proactive, analytical and technically skilled leader to join our Analytics and Data Insights team. This person will lead a team that partners every day with our global Retail and Sales teams, providing those internal customers with the data, reporting and, especially, insights needed to improve overall company performance.

The Retail team at HomeAway has three primary responsibilities: (1) Determine the best way to drive traffic and bookings efficiently at a local level; (2) Recommend ways to improve our end-to-end customer experience, with a focus on local-level optimization opportunities; and (3) Partner with all our other HomeAway teams cross-functionally to ensure we deliver our financial plan. The Analytics Director and her/his team will partner with them to achieve those goals, providing a broad spectrum of data and insights ranging from destination-level optimization recommendations to proposed high-level changes we could make to our revenue model. The Analytics Director and her/his team will similarly partner with our Sales leaders to identify and prioritize activities that will result in the greatest number of bookings for our owners and property managers, and sales for HomeAway.

This role reports to the VP of Analytics and Data Insights, and requires an individual with excellent analytical and technical abilities, combined with strong presentation and communication skills. She/he will lead a team of ~ 6-8 excellent professionals spread across our London and Austin offices.

Responsibilities:

  • Provide data-driven recommendations to the Retail and Sales teams on how to increase sales and efficiency
  • Develop new and innovative analyses based on Retail and Sales priorities to inform Product and Marketing roadmaps
  • Understand key business and conversion drivers to better define KPIs for Retail and Sales that are aligned with the company’s overall strategic direction
  • Collaborate with cross-functional teams globally - especially engineering and other Analytics teams - to clarify and document customer requirements
  • Partner with key stakeholders to prioritize asks based on highest potential value added, and proactively drive initiatives from there
  • Work with the broader Analytics Platform team in an Agile model to create self-service data products that will allow the Retail and Sales teams to access accurate information directly
  • Create visualizations that allow customers to easily see important trends in our KPIs, and which the Analytics or
  • Retail teams can use to spot anomalies and/or opportunities
  • Respond to ad hoc analytical questions from key partners, especially for readouts on key tests and/or recent changes that could heavily impact company sales
  • Partner with the Technology and Engineering teams to ensure continuous improvement in data collection and underlying data systems to adequately support advancements in our data products and improve our insights
  • Participate in and at times help lead sections of the Retail and Sales weekly meetings to ensure insight-based decision making
  • Manage team of 6-8 professionals, ensuring we have training and career development plans that will set them up for success today and going forward

General Skills:

  • Passion for number crunching, logical problem solving and intellectual challenges
  • Strong business sense, strategic thinking and team player
  • Ability to decompose a line of business into its underlying drivers and then model changes in those drivers based on historic data to estimate the impact on the overall business
  • High technical aptitude, with a willingness to develop further as data-based analyses grow deeper and more complex
  • Must be comfortable with uncertainty by prioritizing effectively and flexibly handling changes
  • Able to work across different business units/countries to communicate findings company-wide
  • Ability to work independently and proactively, identifying issues and raising them to management, as well as offering potential solutions
  • Ability to build and present evidence-based stories
  • Excellent organization skills, and ability to manage multiple projects concurrently

Qualifications:

  • Bachelor degree in an analytical field (e.g., Strategy, Business, Economics, Mathematics, Statistics) and 7+ years of experience in data analytics OR Masters degree in an analytical field (e.g. Strategy, Business, Economics, Mathematics, Statistics) and 5+ years of experience
  • 4+ years experience managing teams
  • 3+ years experience in either ecommerce/travel industry or strategic consulting strongly preferred
  • Significant experience with SQL required; some experience with big data platforms/languages (Hadoop, Hive) and other coding languages (Python, Scala) strongly preferred
  • Proven experience working with web analytics and visualization platforms (egs: Google Analytics, Tableau) to create self-service visualizations
  • Proven track record of solving complex business problems and communicating easily understood recommendations to teams for implementation
  • Excellent written and verbal communication skills, with demonstrable ability to deliver compelling fact-based presentations

Benefits:

  • Competitive health and insurance benefits
  • Competitive salary
  • Annual target bonus or commission
  • Paid vacation and sick time
  • Vacation rental on a yearly basis (taxable benefit)
  • Employee Stock Purchase Program
  • Free snacks and beverages
  • Frequent company update talks with our leadership team
  • Free listing on HomeAway.com
  • Electronic, adjustable stand-up desk
  • Discounted Metro & Rail pass
  • Casual dress
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Why work with us
Founded by Brian Sharples and Carl Shepherd in February 2005, the idea behind HomeAway was to revolutionize the historically-fragmented vacation rental industry and establish the company as the clear market leader. The entrepreneurial spirit of the pioneers who created the very first vacation rental sites, many of which are now part of the HomeAway portfolio, fueled the early growth of the business and set the tone for the company culture that exists today. At HomeAway we work as a team, we work hard and we're competitive, but we always make time to celebrate our successes. From peer-nominated awards for those who have exceeded expectations with a free vacation, to company parties that celebrate holidays and achievements, we strive to maintain a culture where everyone's content and proud to call HomeAway their "home away from home!"
Culture
The HomeAway World Headquarters is located in downtown Austin, Texas. Employees love the proximity to restaurants, bars and retail — especially to the unofficial company cafeteria, the Whole Foods Market flagship store. The office space is also situated off of Lady Bird Lake, which has a fantastic hike and bike trail. HomeAway's four-story, 86,000-square-foot, mixed-use building was awarded Gold-level LEED certification in April 2010 for its use of eco-friendly materials. The design is vacation-themed and features a giant replica of the birdhouse from the HomeAway logo.
Perks & Benefits
Target Annual Bonus
Employee Stock Purchase Plan
4 Weeks' Vacation
Free drinks and snacks
Game room
Workout room/area, onsite showers and lockers, and bike lockers
Great medical, dental and vision plans

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